Thanks for your enquiry! We reply in under 2 hours during studio hours (Mon-Fri 8 am-9 pm, Sat- Sun 10 am-6 pm). Messages that arrive overnight will be answered first thing the next morning—always within 12 hours, usually by 9 am.

You’ll receive an email suggesting the best available slots that match the dates and time-of-day preferences you just entered.

Reply to that email with your preferred slot; we’ll send a secure deposit link to lock it in and then forward your prep guide.

Need to chat now? Call or Message us on +447947 606 353 usually answers within 15 minutes during studio hours.